1. From the smartphone where you will install the APP, access to Google Play or Apple Store and install the App.
2. You must register on our website or from the app with your personal data. We will send you a verification email.
3. During the installation and execution process, accept the required permissions.
4. We recommended using an external microphone compatible with your device to get a good quality of recording. If the recording is not good the results of the parameters can be altered.
5. You can obtain more information, types of reports and parameters used in the manual located in: "Products" - How does it work?
Choose the number of credits you anticipate you need per month to request any of our reports.
Credits / Month
Every 30 days we renew the credits and the credits that do not consume we will increase the expiration in 30 days more.
Greater Savings
Get savings of up to 80% on the price of reports.
More Advantages
Also take advantage of the 20% discount in the price during the first year.
Privacy Policy
Users who provide personal data through this website or through the mobile application that this Web site offers, is informed and consents joining files VOICE CLINICAL SYSTEMS®, SL (Hereinafter CLINICAL VOICE), which are properly registered in the General Register of the Spanish Data Protection Agency.
User data will be processed by VOICE CLINICAL depending on the purpose for which they are provided. Specifically, they will be treated:
In order to respond to your request, request or inquiry, if users provide their data via the contact form.
In order to allow access to the APP and can enjoy the services offered by VOICE CLINICAL if the user is logged on the Web. Also inform you that if the user makes a contract through the APP your data may be communicated to banks and savings banks for the collection service.
In case the User registers as a Professional in CLINICAL VOICE, to perform the service, VOICE CLINICAL need to access personal data held by the Professional files. CLINICAL VOICE act as Data Processor Professional data and treated in accordance with its instructions expressly prohibited the application or use with a different set in the relationship that links them to an end. In no event shall CLINICAL VOICE Professional data ownership to third parties, not even for conservación.Una After the contractual relationship between VOICE and Professional CLINICAL, CLINICAL VOICE delete the personal data that question on behalf of this and did not keep in his possession any support or document containing such data. However, CLINICAL VOICE retain data, duly blocked, as any liability may arise from their relationship with the professional.
The user of this website is responsible for the information provided through it is true. For this purpose, the user responsible for the accuracy of all data provided and conveniently update the information provided in such a way that responds to the real situation. Users will be responsible for any false or inaccurate information to provide and the damage that it caused to third parties or CLINICAL VOICE
CLINICAL VOICE guarantees the security and confidentiality of personal data given to it. To this end, it has implemented security measures technical and organizational measures that are necessary to prevent alteration, loss, or unauthorized access, in accordance with the provisions of Royal Decree 1720/2007 of 21 December.
In accordance with the provisions of Law 15/1999, of December 13, Protection of Personal Data, CLINICAL VOICE informs you of the possibility of exercising rights of access, rectification, cancellation and opposition by written and signed request name, address for correspondence, photocopy of identity card, passport or equivalent document and request that the request is specific, with the reference (Data Protection), in which the following information is contained. The letter should be sent to the email address info@voicecs.com or C / Bahia de Almeria, 21E, 3, 28042 - Madrid.
Legal Notice
This website is owned by VOICE CLINICAL SYSTEMS®, S.L. (hereinafter, VOICE CLINICAL).
The use of this website attributes the condition of user who do it and implies acceptance of all conditions contained in this Legal Notice. The user must read these conditions each time you access this site, because they can be modified in the future. Some aspects of this website, by specialty, may be subject to particular conditions or rules that may replace, supplement or amend this Legal Notice, which also must be accepted by the User that accesses or uses them.
All contents of this website (text, photographs, graphics, images, technology, software, links, audiovisual content, graphic design, source code, etc.) as well as trademarks and other distinctive signs are the property of VOICE CLINICAL or third, not acquiring the User any right on them by the mere use of this Web.El User must not; a) reproduce, copy, distribute, make available to third parties, publicly communicate, transform or modify the contents of this web, except in cases specified by law or expressly authorized by VOICE or CLINICAL holder of such rights; b) reproducing or copying for private use the software, images, videos or existing databases on the Web, as well as publicly communicate or make them available to third parties where this would involve reproduction; c) remove or reuse the contents of this website members.
The user who wants to introduce links to this site from their own Web pages must comply with the following conditions:
the link will only link to the home page and may not reproduce it in any way;
may not be drawn frames of any kind surrounding the Web or allow view it through different Internet addresses or jointly with others to this Web content so that causes, or may cause error or confusion among users about the origin service or content, involving an act of comparison or unfair imitation, serves to exploit the reputation, brand and prestige CLINICAL VOICE or made otherwise prohibited by law;
from the page containing the link can not be made any false or inaccurate statement about VOICE CLINICAL or the quality of its products and services;
The sender can not use the mark or other distinctive sign within CLINICAL VOICE its website, except as permitted by law or expressly permitted by VOICE CLINICAL;
the page that the link must observe the law and may not dispose of or link to illegal, harmful, contrary to the moral content and decency, which produce or may produce the misconception that VOICE CLINICAL endorses or supports, the ideas, statements or actions the sender or are inappropriate in relation to the activity of CLINICAL VOICE, taking into account the content and the general theme of the web page where the link is established.
CLINICAL VOICE is not responsible for controlling that do not exist on this Web malware or any other malicious software. The User, in any case, have adequate facilities for detecting and disinfecting tools of these elements. Accordingly, VOICE CLINICAL not responsible for damage to computers for access to this website. Similarly, VOICE CLINICAL not be liable for any damage caused to users when such damages originating from failures or disconnections in telecommunications networks that interrupt the service of this website.
This site may include links that allow the user to access other Internet pages. In these cases, CLINICAL VOICE only be responsible for the content and services provided through links known as its unlawfulness and has not deactivated diligently. If a user considers that there is a link with illicit or inappropriate content, you can indicate this to VOICE CLINICAL, without this implying that this is bound by it to remove the link. VOICE CLINICAL not always know the contents and services of the links and therefore not liable for damages arising from their lack of quality, unavailability, error, uselessness or illegality and does not respond to the statements made or the contents or services provided through them, unless it is directly responsible for the provision of such services.
The User agrees to make proper use of this website in accordance with the Law, with this Legal Notice and other conditions, regulations and instructions, if any, may be applicable. You will be liable to VOICE CLINICAL and third parties for any damages that may be caused by breach of these obligations.
This Legal Notice is governed entirely by the Spanish legislation. For the resolution of any dispute relating to the interpretation or application of this legal notice, the User expressly submits to the jurisdiction of the courts of Madrid (Spain).
Terms and Conditions
INTRODUCTION
This document sets out the conditions for which hiring a service is regulated through the WEB (hereinafter WEB) ownership VOICE CLINICAL SYSTEMS®, S.L. (Hereinafter CLINICAL VOICE). The identification and contact data VOICE CLINICAL contained in the Legal Notice Web www.voicecs.com. The user must carefully read these conditions before hiring a service through the WEB. When hiring a service, the User expressly agree to these Terms and linked to them, so it is if you disagree, you should not carry out recruitment. These conditions may be modified at any time. It is your responsibility to read them periodically, as applicable will be those in effect at the time of contracting the service. The user can download Web www.voicecs.com a copy of these Terms. The Consultant recommends the user to keep a copy of these Terms on your computer system for each contract you make. If the user has any questions regarding the Terms may contact the Holder by sending an email to info@voicecs.com The language of formalization of this contract it is Spanish.
CONTRACTING SERVICES THROUGH THIS WEB
This is how the contract works through this WEB:
The User must first identify himself with his username and password on the WEB with the option LOGIN. In the case of not having an identifier, you must first register on the WEB to be assigned one.
The User after clicking Contract Annual Plan, must verify that he is the owner of the Paypal account or the card or account that will be used for the payment of the monthly payments of the service to be provided and that in the case of representing a company, which is authorized to sign the contract on behalf of the company.
The User will choose between the Plans that are offered, showing all the information regarding them.
Each Plan is assigned a number of credits that are the credits that will be increased in the user's account every 30 days from the purchase of the plan.
The credits can be used to request any of our reports. The R1 report, 1 credit, the R2 report, 2 credits and the R3 report, 4 credits.
The credits not consumed in the 30 days will be accumulated only until the next 30 days.
Plans can be combined with other plans, monthly bonuses or bonuses.
In the case of combining plans and / or bonds, the credits that are first used when requesting a report will be the credits associated with the plan or bonus that expire first..
In the case of being an institution, the credits can be used by the different users belonging to said institution.
The User must confirm that he has read, knows and understands the "Terms and Conditions" of the service to be purchased.
Later, if the user confirm the request, he must click on the "Subscribe" option and follow the indications of the chosen payment gateway. In PayPal you may need to be previously registered to make the subscription. Reports requests made differently from the exposed form will not be accepted..
If the Contractor accepts the contract, notify the user the same issuing a confirmation, you will receive by email within a maximum period of 24 hours from the sending application. If the Contractor can not accept it, it will try to contact the user via email or phone.
The Owner reserves the right to withdraw any service of this APP at any time and to remove or modify the content. The Contractor shall not be liable to User or any third party for the withdrawal of any service. If the changes interfere with the service contracted by the user, the Contractor will notify you by sending an email or by phone.
For contracting services through this WEB, the User agrees to:
Do not make a false or fraudulent recruitment. If reasonably could be considered that has made an inscription of this kind, the Contractor is entitled to cancel the order and inform the relevant authorities.
Provide the holder your email address and / or other contact and payment, in a truthful and accurate. By providing your information to the Contractor, the User consents to that he may make use of them if it becomes necessary to contact him. If the user does not provide the Contractor with all necessary information, you can not formalized registration.
Ensure that it is fully authorized to operate the corresponding credit card, debit card or checking account. Only people with the necessary legal capacity to sign contracts for the proposed class on this website services can contract services in it. The services offered through this APP are available worldwide.
ENJOY THE SERVICE AND PRICES
The Contractor undertakes to adequately provide the contracted services. Users can keep track of recruitment, writing by email to info@voicecs.com Reports price (including tax) will be published in the APP and on the Web at all times, reserving the Titular the right to change prices at any time, not retroactively.
PAYMENT METHODS
By hiring the service, the User will pay the amount through credit or debit cards, through the use of secure payment gateway. The charge on the card is made in real time through the payment gateway of the corresponding financial institution and once it has been verified that the data reported is correct. Credit cards are subject to validation checks and authorization by the issuing institution of the same, but, if the issuer fails to authorize payment, the Contractor shall not be liable for any delay and not be able to formalize any contract with the user. The Owner reserves the right to verify the personal data supplied by the user and take action as appropriate (including cancellation of registration) to ensure compliance with these Conditions. Fraudulent use of credit cards entitle the holder to settle the contract, subject to appropriate legal responsibilities.
BILL
The Contractor will send the user the invoice to the e-mail address specified in the registration form, although shipment may expressly request paper by emailing info@voicecs.com.
CANCELLATION POLICY
Cancellations
The user may request cancellation of any services, without stating any reason, at any time prior to payment, in which case it is treated as a return. The Holder accepts the cancellation of orders by sending an email to info@voicecs.com.
Discontinuance
If the User is not a medical professional (understood as a person who acts with purpose to your business, trade or profession) have the right to cancel the contract within 14 calendar days without justification. The withdrawal period shall expire 14 calendar days from the day after contracting the service. However, sending the report by the User CLINICAL VOICE will lead to the loss of his right of withdrawal. If the user is a medical professional is not entitled to withdraw. To exercise the right of withdrawal, the User shall notify its decision through an unequivocal statement (eg a letter sent by mail or email), the Holder whose details are as follows:
VOICE CLINICAL SYSTEMS®, S.L.
C/ Bahía de Almería, 21E – 3o, 28042 – Madrid.
E-mail: info@voicecs.com.
To exercise the right of withdrawal, the User may use the model form is accessible on this link and the text of which is reproduced below, although its use is not mandatory. We will inform without delay by the same means that the user has used the receipt of such a withdrawal. (Only complete and return this form if you wish to withdraw from the contract)
For the attention of VOICE CLINICAL SYSTEMS®, S.L., residing in C/ Bahía de Almería, 21E – 3o, 28042 – Madrid y e-mail info@voicecs.com.
Hereby, I inform you that I refrain from hiring the next service:
_________________________________________, hired the day ___________
User name: ____________________
User Address: ____________________________
User Signature (only if this form is notified on paper):
Date: ___________
To meet the withdrawal period is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the deadline.
Consecuencias del desistimiento: In case of withdrawal by the User, the Contractor will return all payments received without undue delay and in any case not later than 14 calendar days from the date on which report the Contractor of its decision to withdraw of the contract. The Contractor shall make such reimbursement using the same means of payment used by the User for the initial transaction, unless you have expressly provided otherwise; in any case, the user will not incur any fees as a result of repayment.
DISCLAIMER
The Contractor shall not be liable for any failure or delay in fulfilling any of the obligations of the contract, which causes events outside our reasonable ("force majeure") must control. The force majeure includes any act, event, lack of exercise, omission or accident beyond our reasonable control and among others, the following:
Strikes, lockouts or other industrial action.
civil commotion, riot, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparation for war.
Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
Inability to use public or private telecommunication systems.
Acts, decrees, legislation, regulations or restrictions of any government or public authority.
It is understood that the obligations under the contracts will be suspended during the period that the force majeure continues, and the Contractor will have an extension of time to meet those obligations for a period of time equal to the duration of the cause of force higher. The Contractor shall use all reasonable means to end the force majeure or to find a solution that allows us to fulfill our obligations under the contract despite the force majeure.
SEVERABILITY
If any of these Conditions or any provision of a contract being declared null and void by a final decision by the competent authority, the remaining terms and conditions shall remain in effect without being affected by the declaration of nullity.
APPLICABLE LAW AND JURISDICTION
Procurements made through the APP and these Conditions are subject to Spanish law. In the event of any conflict or discrepancy in the interpretation or application of these contract terms, the Courts which, if any, know the matter, will be those applicable legal rules on jurisdiction in which serves, in the case of consumers, the venue of the contract or the domicile of the contracting party.
ODR PLATFORM
Users other than medical professional (understood as a person who acts with purpose to your business, trade or profession) resident in the European Union, can claim through the Platform ODR (Online Dispute Resolution - Dispute Resolution line), which facilitates the European Commission through the following link; http//ec.europa.eu/consumers/odr/ the ODR platform provides an opportunity for consumers and traders to submit complaints through an electronic form available in all languages of the European Union, for all matters related to e-commerce or services on the network in accordance with the provisions of Regulation 524/2013 of the European Parliament and of the Council of 21 May 2013 and Directive 2013/11 / EU of the European Parliament and the Council on alternative dispute resolution for consumer. For any consultation on the Platform for online dispute resolution, the user may contact the European Consumer Centre IN SPAIN (www.cec.consumo-inc.es/), located in the C / Principe de Vergara, 54, 28006 - Madrid (Spain), phone (+34) 91.822.45.55 and email cec@consumo-inc.es
COOKIES
Cookies policy
What are cookies?
Cookies are small files or devices that are downloaded to the user's terminal equipment when accessing certain web pages. Cookies allow a web page, among other things, to remember the preferences of the user such as the selected language, access data or personalization of the page.
What types of cookies are used on this Website?
We inform you that this Website uses cookies with the purpose of executing the electronic communications proper to the navigation, as well as for the purpose of providing or enabling the services or functionality you requested. These cookies:
Remember the preferred language preference.
Increase the security of navigation on our website.
They allow navigation to be carried out more easily.
They allow the reproduction of multimedia contents.
This Website also uses its own cookies, intended to gather information about the navigation of users on the site, completely anonymous and dissociated, strictly statistical purposes and improving its functionality, whose use allows us:
Know the number of visitors to the Website.
To count the number of visits in each one of the different pages of this Website.
To know the activity in the Website for the identification of problems and improvements in navigation.
You may disable the use of cookies at any time by modifying the settings of your browser.